Hi all, I have been toying with the idea to try and play around with some way of doing QOS for our customers who have VOIP and continually hammer their downloads, doing basic QOS on the CPE isn't that hard as you know which interface you are dealing with, but trying to prioritise packets to them from our network seems to be more challenging as we are using PPPOE. I have had a look around on the forums and MUM presentations but can't really find anything I can get my teeth into. Does anybody have any suggestions on where to start with this ? I really only have one requirement and that is to prioritise voice traffic over everything else that we send to each client, so I can imagine that we need one parent queue per customer with two child queues, one for VOIP and one for everything else, but I'm not sure how or if it's even possible to create more than one dynamic queue for a PPPOE session when it starts up. Any advice or links to real-life scenarios would be appreciated J Thanks Paul